Annexure to Quotation agreed between Tech Pay Solutions Pte. Ltd (hereinafter referred to as the Contractor) and the Client:

1. The Client must allow the Contractor and their team unrestricted entry to the Premises during reasonable hours to conduct the work. Additionally, the Client should arrange any necessary permissions from governmental or regulatory bodies, as well as the management corporation, for the Contractor and their team to proceed with the work. The Contractor commits to executing the work with competence and care as specified in the provided quotation. If the Client obstructs access to the work site, the Contractor reserves the right to halt or postpone the work.
2. The Works are predicated on the agreed-upon sum mentioned in the quote. The contractual amount will be a set lump price, unless otherwise specified in writing. It does not include any adjustments or fluctuations in insurances, freight charges, currency rates, customs, taxes, or any other incidental fees or expenditures.
3. The dates stated in the quotation for the work are only estimates, and any delays in finishing the project will be quickly reported to the clients. The Contractor reserves the right to withhold any compensation from the Client for delays in finishing the project; the Client is not permitted to withhold payments entirely or in part due to the Contractor's delays.
4. Changes to the original scope of work, known as variations, can involve adjustments like modifications to design, quantities, quality standards, and work sequence. These variations must not alter the fundamental nature of the works without the Contractor's consent, nor should they involve omitting work that would necessitate another contractor, especially after practical completion has been achieved.
5. It is essential that all materials and supporting tools be on the project site when the project begins on the scheduled start date if the Client chooses to provide labor alone and supplies the materials.
6. The Client, or an authorized representative, must view the work and formally sign off on the last day of the handover to confirm that it has been completed. If the Client does not confirm on the day the job is finished and then wants to check and voice issues, mobilization fees will be incurred. The Client will be informed and updated as soon as mobilization expenses are confirmed.
7. After a project is finished and the Client requests to cancel, there will be a 20% cancellation charge that will be subtracted from the upfront deposit.
8. Any changes, whether by addition, omission, or substitution, along with the associated costs and impact on the project completion date, must be agreed upon in writing via official email ID techpaysolutions@gmail.com or the official WhatsApp Business number +65 92323936 between the Contractor and the Client before implementation. Once agreed, the Client must pay the Contractor in full before the variation works commence. The Contractor is not required to perform any variation works without written agreement and full advance payment.
9. The Client must make timely and punctual payments according to the schedule outlined in the quotation. Any partial payment, non-payment, or late payment (defined as payment remaining unpaid for more than 2 days) will be considered a breach of the Terms & Conditions. At the Contractor's sole discretion, it may suspend all or part of its obligations until full payment is received. The Contractor is entitled to additional time or costs incurred due to suspension and re-mobilization, which will be factored into extending the completion timeline.
10. The provision of any work by us at the client's site will be based on the following conditions:
    1. The client must provide suitable access to the work area.
    2. Our installers, or those we appoint, must be able to carry out their tasks without interference.
    3. The client is required to provide, at no cost, a secure and dry storage space for our materials until the job is finished.
    4. We need a designated area to operate our equipment and tools.
    5. The client must supply, free of charge, essential utilities including water, electricity, and lighting for our use during the project.
11. The client may not withhold or postpone payment based on any claims of flaws or disagreements over the amount of the invoice.
12. Absolute homogeneity in veins, color, tone, texture, and other aspects is not guaranteed when using cement screeding with all-natural materials (such as tile, stone, granite, quartz, marble, lumber, etc.). These variations are not under Tech Pay Solutions Pte. Ltd's control and are considered natural. These will be accepted as unavoidable, and Tech Pay Solutions Pte. Ltd will be protected from these anomalies.
13. Due to the standardized sizes of materials like laminates and stone slabs, visible seam lines are inevitable in any installation process.
14. Before work can begin, the workspace must be protected from the elements, waterproof, dry, and clear of any construction waste or debris.
15. A notice of at least 48 hours is required for the mobilization of our workforce.
16. For outdoor projects, the client must notify us beforehand if there are any weather-related issues or other problems. This information cannot be communicated to us after we have already arrived on-site.
17. Should we arrive at the work location and find ourselves unable to proceed with the job due to the client's failure to meet necessary conditions, extra fees for mobilization will be charged. These additional charges will be separate from and added to the original project price that was agreed upon.
18. When rectification work is reported, it will be scheduled based on our availability. The contractor reserves the right to decide when the repairs or corrections can be made. Clients cannot demand immediate attention to rectification work; the timing will be determined by the contractor's schedule.
19. Planned payments must not be withheld due to minor touch-ups or rectification work. For each day that a payment is overdue, a 5% late fee will be added to the amount owed.
20. The contractor commits to addressing any defects that may arise after the work is finished. This commitment, known as the Defect Liability Period, extends for 60 days following the completion date of the work.
21. Should the project be halted due to the client's failure to pay, the contractor has the right to claim payment for all work already completed. This includes reimbursement for materials that have been supplied, purchased, or fabricated, as well as for any work that has been fully or partially prepared. The contractor's ability to pause or end the project under these circumstances is in addition to, and does not affect, any other legal rights.
22. Payments should be made directly to the contractor's bank account at OCBC, account number 595878778001, branch code 595, or via PayNow using UEN number 202344773C. Any payments given to the contractor's employees, subcontractors, servants, or agents will not be recognized as valid payments to the contractor. Such payments will be treated as non-payment and will not fulfill the client's payment obligation to the contractor.
23. The client has the right to terminate the contract if the contractor fails to fulfill their obligations in any of these situations:
    1. The contractor refuses to perform the work despite receiving full payment and abandons the work site.
    2. The contractor becomes insolvent and faces a winding-up application under the Insolvency, Restructuring and Dissolution Act 2018.
    In any of these circumstances, the client may end the agreement with the contractor.
24. The workmanship warranty that is included in the estimate must be provided by the contractor. The following situations would render the guarantee void:
    1. The client has not paid the full contract amount despite the works being finished to their reasonable satisfaction.
    2. The client refuses to let the contractor perform any necessary corrections. The Contractor can demonstrate that the flaws resulted from wear and tear, abuse, deliberate negligence, or fault on the part of the Client.
    3. The Contractor can demonstrate that the client's servants, agents, or other third parties acting on their behalf or at their direction produced the faulty workmanship.
25. If a dispute arises between the Client and the Contractor related to the Works, either during the project or after its abandonment, the Parties shall attempt to resolve it through negotiations. If negotiations fail, the dispute shall be referred to the Singapore Mediation Centre, following the current Mediation Rules. However, referring the dispute to mediation is not a prerequisite for either Party to take the matter to the Singapore Courts if the dispute remains unresolved through negotiation.
26. The contract proferentem rule shall not apply to this Agreement.